CRM Configuration Migration Tool: What it is and How it Works

Managing data in a Customer Relationship Management (CRM) system can be a daunting task, especially when it comes to migrating configurations from one environment to another. This is where the CRM Configuration Migration Tool comes in handy. In this article, we will explore what it is, how it works, and its benefits.

What is the CRM Configuration Migration Tool?

The CRM Configuration Migration Tool, also known as the Configuration Migration tool or the Configuration Migration Wizard, is a tool provided by Microsoft Dynamics 365 that allows users to migrate configuration data from one Dynamics 365 environment to another. This tool is particularly useful for users who need to move configurations from a development or testing environment to a production environment.

How Does it Work?

The Configuration Migration tool works by exporting the configuration data from the source environment into an XML file. This file can then be imported into the target environment using the Configuration Migration Wizard. The data that can be migrated using this tool includes entities, fields, forms, views, processes, and other customizations.

Before using the tool, it is important to understand that there are certain limitations. For example, the tool cannot be used to migrate data between different versions of Dynamics 365. It also cannot be used to migrate data between on-premises and online versions of Dynamics 365.

Benefits of Using the CRM Configuration Migration Tool

There are several benefits to using the Configuration Migration tool. First and foremost, it saves time and effort. Rather than manually recreating configurations in the target environment, users can simply export and import the configurations using the tool.

The tool also reduces the risk of errors. When manually recreating configurations, it is easy to miss a step or make a mistake. Using the Configuration Migration tool eliminates this risk, as the data is transferred automatically.

Finally, the tool ensures consistency. When multiple users are working on a project, it is important to ensure that everyone is using the same configurations. Using the Configuration Migration tool ensures that everyone has access to the same data, reducing the risk of inconsistencies.

Using the CRM Configuration Migration Tool

The first step in using the Configuration Migration tool is to export the configuration data from the source environment. To do this, open the Configuration Migration tool and select the data that you want to export. Once the data has been exported, save the XML file to your local machine.

Next, open the target environment and navigate to the Configuration Migration Wizard. Select the XML file that you saved in the previous step and follow the prompts to import the data into the target environment.

It is important to note that the Configuration Migration tool only migrates configuration data. It does not migrate data such as accounts, contacts, or other records. To migrate data, users will need to use a different tool, such as the Data Migration tool.


The CRM Configuration Migration Tool is a powerful tool that can save time and effort when migrating configuration data between Dynamics 365 environments. By understanding how it works and its benefits, users can take advantage of this tool to ensure consistency and reduce the risk of errors.