BMC Software: A Comprehensive Guide

BMC Software is a global leader in software solutions that help businesses optimize their IT operations and infrastructure. Founded in 1980, the company has been providing innovative solutions to its clients for more than 40 years.

What is BMC Software?

BMC Software is a software company that provides IT management solutions to businesses across the world. The company offers a range of products and services that help businesses optimize their IT infrastructure, reduce costs, and improve their overall performance.

BMC Software Products

BMC Software offers a range of products that cater to different areas of IT management. Some of the popular products offered by the company include:

1. BMC Helix

BMC Helix is a comprehensive ITSM (IT Service Management) solution that helps businesses automate their IT service management processes and provide better service to their customers. The solution includes features such as incident management, problem management, change management, and service request management.

2. BMC Control-M

BMC Control-M is a workload automation solution that helps businesses automate their IT operations and improve their overall efficiency. The solution includes features such as job scheduling, monitoring, and reporting, and supports a wide range of platforms and applications.

3. BMC TrueSight

BMC TrueSight is an integrated monitoring and management solution that helps businesses gain visibility into their IT infrastructure and applications. The solution includes features such as performance monitoring, event management, and analytics, and helps businesses identify and resolve IT issues before they impact their operations.

4. BMC Remedyforce

BMC Remedyforce is a cloud-based ITSM solution that helps businesses automate their IT service management processes and provide better service to their customers. The solution includes features such as incident management, problem management, change management, and service request management, and is built on the Salesforce platform.

BMC Software Services

In addition to its products, BMC Software also offers a range of services to help businesses implement and optimize its solutions. Some of the services offered by the company include:

1. Consulting Services

BMC Software’s consulting services help businesses assess their IT infrastructure and operations, and develop a roadmap for improving their performance. The company’s consultants work closely with businesses to identify areas for improvement and provide customized solutions to address their specific needs.

2. Training Services

BMC Software’s training services provide businesses with the knowledge and skills they need to effectively use its solutions. The company offers a range of training options, including classroom training, online training, and self-paced learning, to suit different learning styles and schedules.

3. Support Services

BMC Software’s support services provide businesses with access to technical support and resources to help them resolve any issues they may encounter. The company’s support team is available 24/7 to provide assistance and ensure that businesses can continue to operate smoothly.

Conclusion

BMC Software is a leading provider of IT management solutions that help businesses optimize their operations and infrastructure. The company’s products and services are designed to improve efficiency, reduce costs, and enhance the overall performance of businesses of all sizes and industries. With more than 40 years of experience in the industry, BMC Software is a trusted partner for businesses looking to take their IT operations to the next level.